Background of the Study
Social media has become a vital tool for businesses seeking to enhance their brand visibility and engage with customers. Platforms such as Facebook, Instagram, and Twitter allow companies to reach a global audience, build relationships, and promote their products and services effectively (Adeyemi & Usman, 2023).
In Niger State, e-commerce businesses are leveraging social media strategies to expand their reach and attract customers. However, the effectiveness of these strategies varies, with some businesses struggling to generate the desired impact due to poor planning, inconsistent content, or lack of expertise. Research by Bello and Ibrahim (2024) suggests that a well-implemented social media strategy can significantly boost brand visibility and customer engagement.
This study investigates the effect of social media strategy on brand visibility among e-commerce businesses in Niger State.
Despite the growing use of social media among e-commerce businesses in Niger State, many struggle to achieve substantial brand visibility. Challenges such as inadequate knowledge of social media algorithms, poor content quality, and inconsistent posting schedules limit the effectiveness of their strategies.
Research by Yusuf and Adamu (2023) highlights that businesses with structured social media strategies experience better brand recognition and customer loyalty. However, there is limited research on how social media strategies impact e-commerce businesses in Niger State. This study aims to address this gap by analyzing the relationship between social media strategy and brand visibility.
To assess the impact of social media strategy on brand visibility among e-commerce businesses in Niger State.
To identify challenges e-commerce businesses face in implementing effective social media strategies.
To recommend best practices for enhancing social media effectiveness in e-commerce.
How does social media strategy affect brand visibility among e-commerce businesses in Niger State?
What challenges do e-commerce businesses face in implementing social media strategies?
What best practices can enhance social media effectiveness in e-commerce?
Social media strategy significantly improves brand visibility.
Poor content and inconsistent posting negatively affect the effectiveness of social media strategies.
Training in social media management enhances brand visibility for e-commerce businesses.
The study focuses on e-commerce businesses in Niger State, examining the relationship between social media strategy and brand visibility. It excludes other sectors and states. Limitations include differences in social media platform usage and potential biases in self-reported data.
Social Media Strategy: A plan for using social media platforms to achieve specific marketing and branding goals.
Brand Visibility: The extent to which a brand is recognized and remembered by its target audience.
E-Commerce Businesses: Companies that sell goods or services online.
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